FAQ

FAQ

Answers for readers, publishers, and institutional buyers.

Books Bunnii

– Frequently Asked Questions

Quick answers for readers, publishers, schools, libraries, and organisations shopping with Books Bunnii.

1. What is Books Bunnii?

Books Bunnii is an online bookstore that brings together books from a wide range of publishers, offering readers a single destination to discover and buy fiction, non-fiction, children's literature, poetry, educational books, and more.

2. What makes Books Bunnii different?

Books Bunnii is a multi-publisher marketplace, not tied to a single publishing house. This means a broader catalogue, more choice, and the convenience of ordering titles from different publishers in a single order.

3. What kind of books do you sell?

We offer a wide range of books across genres and publishers, including fiction, non-fiction, children's literature, poetry, educational books, and socially relevant titles for young adults and general readers.

4. Do you publish books yourselves?

No. Books Bunnii is a bookstore, not a publisher. We sell books on behalf of the publishers and authors who hold the rights to them; we do not acquire manuscripts or publish original titles.

5. Do you accept bulk or institutional orders?

Yes, we accept bulk orders for schools, libraries, and organisations. You can contact us at sales@unboundscript.com for special pricing and details.

6. Can publishers list their books on Books Bunnii?

Yes, we welcome publishers who would like their titles listed on our platform. You can reach out through our contact page to discuss onboarding.

7. What is your return policy?

We accept returns only in cases where a product is damaged, defective, or incorrect at the time of delivery. Customers must raise a request within the specified time, usually 3–5 days of receiving the order.

8. Do you offer refunds?

Yes, refunds are processed for approved returns. Once the returned product is verified, the refund is issued to the original payment method within a few business days.

9. Can I cancel my order?

Orders can be cancelled only before they are dispatched. Once dispatched, cancellations are not possible. You may still be eligible for a return if the product meets the return criteria.

10. What should I do if I receive a damaged or incorrect book?

Please contact our support team immediately with your order details and clear images of the issue. We will review your request and arrange a replacement or refund accordingly.

11. Are shipping charges refundable?

Shipping charges are generally non-refundable unless the return is due to an error on our part, such as a wrong or defective product being shipped.

12. What happens if there is a copyright dispute over a listed book?

Books sold on Books Bunnii remain the intellectual property of their respective publishers and authors. If any content-related dispute arises, we follow a formal review process in accordance with applicable laws and our Copyright Policy.

13. Do you have a privacy policy?

Yes, we are committed to protecting your personal information. Please refer to our Privacy Policy for details on how your data is collected, used, and safeguarded.